We are sad to hear you had an experience with the Haven at Sky Mountain that did not meet your expectations. We value your input and would very much like to know what we could have done better and how we can improve. We’ll pass your comments on to the appropriate department and respond as soon as possible. We assure you we will do everything in our power to make the situation right if at all possible. Again, thank you for taking the time to provide us with your thoughts and suggestions.